“Dignity is a quiet strength which reflects your deep honor and self-respect. It is a gracious pride without narcissistic projection and portrays… — Susan C. Young Copy Share Image
“When you are genuinely interested, your authenticity reveals itself in your body language, attitude, facial gestures, eye contact, and overall responsiveness.” — Susan C. Young Copy Share Image
“Your first impressions will often occur within a limited window of opportunity—and if you blow it— the opportunity may be lost forever.” — Susan C. Young Copy Share Image
“Understanding a wide range of personalities will help improve your communication, connection, and engagement not only at work, but in your relationships… — Susan C. Young Copy Share Image
“People love to talk about themselves. When you provide them with an opening and a platform for them to do so, you… — Susan C. Young Copy Share Image
“Smiling is truly one of the most generous gifts you can give to another. You never know when your smile may inspire… — Susan C. Young Copy Share Image
“Do you ever sit back and wonder how and why other people are so successful, productive, or accomplished? What is the driver… — Susan C. Young Copy Share Image
“Being prepared not only reduces our stress level and keeps us from looking stupid, but it builds the confidence that other people… — Susan C. Young Copy Share Image
“There are times when eye contact can move to the dark side and become creepy, hostile, rude, or condescending. When it is… — Susan C. Young Copy Share Image
Developing excellent COMMUNICATION skills is absolutely essential to effective leadership. The leader must be able to share knowledge and ideas to transmit… — Gil Amelio Copy Share Image
“Do you attend networking events to give out as many cards as possible or is it your intention to deliver something of… — Susan C. Young Copy Share Image
“No matter your age, a smile makes you look and feel better. People spend billions of dollars every year to get pumped,… — Susan C. Young Copy Share Image
“Imagine how your positive attitude feels when you are enjoying a fabulous day—the sky is blue, the grass is green, the birds… — Susan C. Young Copy Share Image
“I recently heard of a real estate professional who LOVES to cook. So, her niche market? Foodies. She attends local restaurant events… — Susan C. Young Copy Share Image
“What Does Poor Posture Look Like? • Stiff & rigid • Slumping • Slouching • Hunched over • Rounded shoulders • Overly… — Susan C. Young Copy Share Image
“Neen James (NeenJames.com) is an eloquent and successful international speaker who stands at four-feet-eleven with a rich Australian dialect and a high-pitched… — Susan C. Young Copy Share Image
“Effective communication requires an elevated level of self-awareness, and desire to understand and appreciate one another.” — Susan C. Young Copy Share Image
“Positive impressions have staying power, so make them great. You can transform your connections and your relationship results!” — Susan C. Young Copy Share Image
“Make Others Feel Important. We all have an innate desire to feel important, be special, and feel appreciated. In your words and… — Susan C. Young Copy Share Image
“Service Beyond Self. Value others; have a heart of service and generosity. Rise above self-interest. Ask what you can do for others,… — Susan C. Young Copy Share Image
“Consider how others may feel about you before, during, and after talking. Are you projecting an attitude that results in others feeling… — Susan C. Young Copy Share Image
“1. Building Trust & Rapport. Trust and rapport are the heartbeat of business, the backbone of high performing teams, and the secret… — Susan C. Young Copy Share Image
“Move beyond yourself to serve a greater purpose and vision. Learn to mix, mingle, and glow, thus helping others feel more comfortable,… — Susan C. Young Copy Share Image
“Charisma (presence, poise, magnetism) and charm (enchantment, attraction, fascination) are behaviors which can be learned and practiced.” — Susan C. Young Copy Share Image
“Communication is the soul of all relationships. More than any other skill, it is the heartbeat of success in sales, marketing, marriage,… — Susan C.Young Copy Share Image
“The times, they are a-changing! What was once defined by tradition, respect, and custom has evolved into a relaxed and casual society.… — Susan C. Young Copy Share Image
“Prepare for Success. Feel the satisfaction and power of having your act together! Get organized beforehand to get better results. Prior Planning… — Susan C. Young Copy Share Image
“I have a theory that sometimes people think they need to talk as much as possible, almost as if talking more equates… — Mary Mihalic Copy Share Image
“ASK YOURSELF: Have you found that being nice to some people is simply not effective? When might it be wise to throw… — Susan C. Young Copy Share Image
“Wise with Your Words. Speak words that support your highest good. Are your thoughts building you up or tearing you down? Notice… — Susan C. Young Copy Share Image
“Whether your awareness is focused on your own emotions and perceptions or directed toward the preferences, needs, and feelings of others, being… — Susan C. Young Copy Share Image
“Do you see dignity & grace as a state of emotional and spiritual being or a physical projection of courage and class?… — Susan C. Young Copy Share Image
“Any time you put yourself on the line, you risk (and maybe fear) failing, falling, being embarrassed, or looking stupid—none of which… — Susan C. Young Copy Share Image
“When people are like you, conversations flow naturally and feel more relaxed, don’t they? You know what to say, how to talk,… — Susan C. Young Copy Share Image
“Conversation Starters. Your first words will not only shape your first impression, but they can create amazing connections, lead you to your… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, avoid the bystander effect. Rather than standing on the sidelines watching other people achieve their goals, jump… — Susan C. Young Copy Share Image
“People who cast a negative energy can make us feel doubtful, devalued, and disrespected. In response, we contract and are left cold… — Susan C. Young Copy Share Image
“A positive attitude will not only make you more fun to be around, but it will bring more happiness and joy both… — Susan C. Young Copy Share Image
“Have you ever met a new person and within seconds forgotten his or her name? It can be embarrassing, can’t it? Many… — Susan C. Young Copy Share Image
“To Move from Woe to Wow with an Unhappy Customer. . . Solve the Problem! • Take action quickly and effectively. •… — Susan C. Young Copy Share Image
