Day Quote by Stephen J. Dubner
“As everyone knows, tips constitute the bulk of a waiter's or waitress's income. But they are also optional, at least in theory. Does it really seem like a good idea to make someone's salary so susceptible to customers' whims on a given day - or whether any customers happen to show up at all?”
About This Quote
Source Book: Freakonomics, 2005
Relying on tips makes workers' earnings unpredictable and dependent on customer generosity.
In simple terms: Tips cause income volatility.
Consider stable wages.
Themes
Mood
Type
When to use this quote
- restaurant industry
- gig economy
- service jobs
- policy debate
Key Concepts
Questions to Reflect On
- Should income be based on customer discretion?
- How can fairness be ensured?
Tips can be manipulated or withheld, harming workers.