Adding value Quote by Seth Godin
“Not adding value is the same as taking it away.”
About This Quote
Source Speech: 2015 Marketing Talk, Seth Godin, 2015
Removing value is equivalent to subtracting from a product or service, which harms the customer and the brand.
In simple terms: Taking away value hurts customers and brand.
Key Takeaway
Focus on adding value always.
Themes
marketing
value
customer
ethics
Mood
pragmatic
motivational
Type
business
inspirational
When to use this quote
- product development
- service design
- sales pitches
- customer support
Key Concepts
value creation
customer experience
brand integrity
Questions to Reflect On
- What can you add today?
- How do you measure value loss?
A Different Perspective
Adding value can be costly.
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