Compassion Quote by Satya Nadella

“Until you understand your customers - deeply and genuinely - you cannot hope to serve them”

— Rasheed Ogunlaru

Empathy is the ultimate form of customer insight.

— Don Peppers

“My passion is to put empathy at the center of everything I pursue—from the products we launch, to the new ​markets we enter, to…

— Satya Nadella

“Customers are human and humans can view situations in unexpected ways.”

— Marilyn Suttle

“Sometimes my mind works a bit too fast, and I come to the conclusion of a relationship with customers faster than they get there.…

— Kenny Shopsin

“We want the people around us to show us a satisfactory measure of genuine empathy, but no one has any idea what that looks…

— Russ Ramsey

“Products that delight customers do the unexpected. They solve a problem customers didn’t know they had, or they evoke a positive emotion.”

— Nathan Furr

“Customers are people. They lead lives. They have kids, they eat too much, they don’t sleep well, they phone in sick, they get bored,…

— Alistair Croll

“Actively and aggressively re-contact people who have been high volume customers in the past, and give them rational reasons to begin doing business with…

— BusinessNews Publishing

“How you think about your customers influences how you respond to them.”

— Marilyn Suttle

“We're all in the customer service business. Our goal must be to exceed our customers' expectations everyday.”

— Dave Thomas

“When empathy is present in a companies culture, employees feel safe and they bring the fullness of who they are into the company instead…

— Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth