Relationships Quote by Sarah Tse
““People may forget what you have done for them but they will remember how you make them feel.””
About This Quote
Source Speech: Commencement at University of Washington, 2020
Actions may fade from memory, but the emotional impact we leave on others endures.
In simple terms: People forget deeds but remember feelings.
Focus on how you make others feel.
Themes
Mood
Type
When to use this quote
- leadership
- customer service
- personal relationships
Key Concepts
Questions to Reflect On
- How can you measure the feelings you inspire?
- What lasting feelings do you want to create?
Emotional impact can be subjective and hard to gauge.