Habits Quote by Sally Bedell Smith
““Charles and their advisers and staff dealt with Diana’s bewildering and often infuriating behavior by placating her, trying to distract her, and ultimately, out of frustration, abandoning her.””
About This Quote
Source Book: Diana: Her Life, Her Times, Her Legacy by Sally Bedell Smith, 2017
Describes how Diana’s erratic behavior was managed by staff through appeasement, distraction, and eventual abandonment.
In simple terms: Staff tried to calm, distract, then left Diana.
Consider compassionate support for volatile behavior.
Themes
Mood
Type
When to use this quote
- management
- mental health
- high‑profile personalities
Key Concepts
Questions to Reflect On
- How could alternative support strategies have helped?
- What are the risks of placating difficult behavior?
Abandonment can worsen instability.