Advice Quote by Richelieu Dennis
“When you're doing something that hasn't been done before, and you're trying to build something that hasn't been built before on a platform that hasn't existed before, you are going to make mistakes. The biggest advice that I can give is to not run away from issues when they occur. Own it. Your consumers deserve that.”
About This Quote
Source Speech: Startup Leadership Talk, 2020
When pioneering new work, mistakes are inevitable; own them and be transparent with users.
In simple terms: Own mistakes and be honest with customers.
Take responsibility and communicate openly.
Themes
Mood
Type
When to use this quote
- product development
- tech startups
- new platform launches
- customer support
Key Concepts
Questions to Reflect On
- How can you balance ownership with collaborative problem solving?
- What processes help prevent repeated mistakes?
Over‑emphasis on ownership can stifle team learning.