Sensitive Quote by Norton Juster
“Everybody is so terribly sensitive about the things they know best.”
About This Quote
Source Book: The Phantom Tollbooth, 1961
People are defensive about their expertise, making dialogue difficult.
In simple terms: Experts are sensitive about their knowledge.
Approach experts with humility.
Themes
Mood
Type
When to use this quote
- team meetings
- educational settings
- debates
Key Concepts
Questions to Reflect On
- How can you encourage open dialogue?
- What topics trigger defensiveness?
May stifle open discussion.