Benefit Quote by Mike Ashley
“I'm not sitting in my office stroking a white cat... I find it very frustrating: what benefit have I got of closing stores?”
About This Quote
Source Interview: Business Strategy, 2008
Closing stores feels frustrating and unproductive.
In simple terms: Store closures cause dissatisfaction.
Assess impact before closing locations.
Themes
Mood
Type
When to use this quote
- retail management
- store closures
- employee morale
- customer service
Key Concepts
Questions to Reflect On
- What alternatives exist?
- How to mitigate frustration?
Financial necessity may outweigh feelings.