Better Quote by Michael Rapino
“It's a very competitive market. AEG has a ticketing platform, Stubhub has grown their marketshare, Vivid has come out of nowhere. It's not like venues don't have options. If you're a venue you can pick any ticket platform you want, and we have to provide a better product and win that business fair and square.”
About This Quote
Source Interview: Industry conference, 2023
Competition forces venues to choose the best ticketing service, demanding superior products to win business fairly.
In simple terms: Venues must pick the best platform; providers must improve.
Key Takeaway
Focus on product excellence to win.
Themes
competition
business strategy
customer choice
Mood
determined
strategic
Type
business
industry
When to use this quote
- venue management
- ticketing platform selection
- product development
- sales pitching
Key Concepts
market dynamics
product differentiation
fair competition
Questions to Reflect On
- How can you differentiate beyond price?
- What features matter most to venues?
A Different Perspective
Higher quality alone may not guarantee market share without brand loyalty.
