Customer Quote by Mary Dillon

Amazon and Alibaba are changing retail for everybody. These are two incredible companies.

— Michael G. Rubin

“There was little science to Amazon’s earliest distribution methods. The company held no inventory itself at first. When a customer bought a book, Amazon…

— Brad Stone

What I did know from having started businesses before Amazon, as well as from my time at Amazon, was that when you are trying…

— Andy Jassy

To be on Amazon, we reached so many more people, and people can be aware of our products a lot faster. It is a…

— Ray J

“A striking feature of good retailing has been almost a single-minded focus on matching the right selection of merchandise to the customer base, with…

— Herb Sorensen

I want to spend a couple of months going through the Amazon.

— Liz Cambage

There are lots of retailers that are now scrambling to emulate the Amazon model, so Amazon does not have a monopoly on same-day distribution…

— Brad Stone

I don't think we yet know - because it's probably not big enough - what exactly Amazon does to our cities, but whatever it…

— Brad Stone

Amazon knows that a lot of small businesses live in constant terror of Amazon, because they know that with the press of a single…

— Lina Khan

Basically we get confused a bit about what retail is. It is really just buying things, putting them on a floor and selling them.

— Gerry Harvey

Retail is now totally propelled by consumers and their needs. People can buy what they want in any way that they want it. That…

— Kirsten Green

Retail is selling things that don't come back to customers who do.

— Tony Farmer