Behavior Quote by Marshall B. Rosenberg
“When we listen for feelings and needs - we can see that people who seem like monsters are simply human beings whose language and behavior sometimes keep us from seeing their humanness.”
About This Quote
Source Book: Nonviolent Communication by Marshall B. Rosenberg, 1999
Recognizes that labeling others as monsters dehumanizes them; empathy reveals shared humanity.
In simple terms: Seeing people as human, not monsters, through empathy.
Practice empathetic listening.
Themes
Mood
Type
When to use this quote
- family disputes
- workplace tension
- customer service
- mediations
Key Concepts
Questions to Reflect On
- How can you maintain empathy when feeling threatened?
- What steps help you see humanity in difficult people?
Empathy may not change entrenched harmful behavior.