Communicate Quote by Marshall B. Rosenberg
“Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.”
About This Quote
Labeling people reduces their openness and hampers effective communication, lowering the chance of achieving desired outcomes.
In simple terms: Labeling blocks communication.
Avoid labeling, focus on needs.
Themes
Mood
Type
When to use this quote
- counseling
- team meetings
- conflict resolution
Key Concepts
Questions to Reflect On
- What alternative language can you use?
- How does labeling affect your own self‑view?
Labeling can sometimes be necessary for quick assessment.