Blame Quote by Marshall B. Rosenberg
“I'm going to show you a technology today which takes insults and criticisms out of the airwaves. (Marshall puts on giraffe ears) With this technology, it will be impossible for you to hear criticisms, harsh remarks, or insults. All you can hear is what all people are ever saying, "please" and "thank you". What used to sound like criticism, judgment, or blame, you will see, are really tragic, suicidal expressions of "please".”
About This Quote
Source Speech: Nonviolent Communication Workshop, 1990s
The technology filters out criticism, turning harsh language into pleas for help, encouraging empathy over judgment.
In simple terms: It replaces harsh words with pleas, fostering empathy.
Listen for underlying needs.
Themes
Mood
Type
When to use this quote
- customer service
- team meetings
- family discussions
- online forums
Key Concepts
Questions to Reflect On
- What needs are hidden behind criticism?
- How can you respond constructively to perceived blame?
People may resist hearing only positive language, feeling censored.