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Benefits Quote by Lewis Schiff

“The problem is not the sentiment, it's the execution. When a company makes a mistake, the individual benefits because they've learned how NOT to do something while the institution had to pay for the mistake.” quote by Lewis Schiff
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“The problem is not the sentiment, it's the execution. When a company makes a mistake, the individual benefits because they've learned how NOT to do something while the institution had to pay for the mistake.”

Lewis Schiff

About This Quote

Source Article: Harvard Business Review, 2019

Mistakes teach individuals what not to do, while organizations bear the cost, highlighting a misalignment of learning incentives.

In simple terms: People learn from errors, firms pay the price.

Key Takeaway

Align learning incentives with organizational responsibility.

Themes

business learning accountability

Mood

critical analytical

Type

practical strategic

When to use this quote

  • corporate training
  • mistake analysis
  • policy development

Key Concepts

Incentive design organizational learning risk management

Questions to Reflect On

  • How can firms share learning benefits?
  • What policies prevent misuse of mistakes?
A Different Perspective

Individuals may exploit errors for personal gain.

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