“When information doesn’t flow, bureaucracy builds and departments become siloed. Stagnation is the inevitable result.” — Patricia Crisafulli Stagnation Copy Share Image
“You really try to evaluate the risks and provide for them. Whether it’s going to be a pleasant or unpleasant surprise, you… — Patricia Crisafulli Risk Copy Share Image
“I don’t always do it, but I like to do it in some cases. I have to decide when to do it.” — Patricia Crisafulli Decide Copy Share Image
“Dimon is known for bringing his brand of discipline and accountability to JPMorgan Chase,” — Patricia Crisafulli Discipline Copy Share Image
“On the last Saturday of every month, Rwanda goes to work for itself: clearing land, building classrooms, making roads. On these national… — Patricia Crisafulli Copy Share Image
“If you are going to work with Jamie, do what you say you are going to do. The people he attracts and,… — Patricia Crisafulli Attracted Copy Share Image
“the first thing is that a leader needs to be able to assemble and have a disciplined team. That discipline supports the… — Patricia Crisafulli Discipline Copy Share Image
“From his office on the 48th floor, Dimon makes the rounds every day to committee members who are in New York, stopping… — Patricia Crisafulli Communication Copy Share Image
“Three of his greatest characteristics are he’s really smart, he has tremendous energy, and he’ll get into the details with anybody on… — Patricia Crisafulli Characteristics Copy Share Image
“When information doesn’t flow, bureaucracy builds and departments become siloed. Stagnation is the inevitable result. “Bigger companies are always slowing down. Bureaucracy… — Patricia Crisafulli Sense of urgency Copy Share Image
“make sure information is shared broadly and problems are uncovered and thoroughly discussed.” — Patricia Crisafulli Problem solving Copy Share Image
“For Dimon steps such as taking write-downs when necessary and always preserving the quality of capital are part of “doing the right… — Patricia Crisafulli Doing the right thing Copy Share Image
“His philosophy hasn’t changed: to get in front of the problem and tell the truth about what is happening. “If problems exist,… — Patricia Crisafulli Philosophy Copy Share Image
“Jamie likes to talk to people. He wants to know them and what they think. He believes that accurate information is essential… — Patricia Crisafulli Data Copy Share Image
“I always said capital and conservative accounting are protection. So it’s the preparation beforehand: capital, reporting, and liquidity,” Dimon added.” — Patricia Crisafulli Customer Copy Share Image
“having a strong balance sheet, making sure the right leaders are in place, and keeping costs in line as some of Dimon’s… — Patricia Crisafulli Leadership Copy Share Image
“When his management team gathers, the focus is never on what is going well; it’s on the handful of problems that need… — Patricia Crisafulli Management Copy Share Image
“If things go from bad to worse, with a recession resulting in higher unemployment—and therefore more loan losses and credit card delinquencies—then… — Patricia Crisafulli Credit card Copy Share Image
“The escalation of home prices that had allowed refinancing to pay off more debt had stopped. With a decline in housing prices,… — Patricia Crisafulli Customer Copy Share Image
“Among all of us there was a leadership philosophy expressed to the entire organization: If there is a problem and you tell… — Patricia Crisafulli Leader Copy Share Image
“Dimon was in his best Warren Buffett–inspired investor communication style: full, open disclosure, underscoring the risks involved, but also articulating the philosophy… — Patricia Crisafulli Communication Copy Share Image
“Businesses make lots of mistakes, so part of the point of business is to analyze them, to correct them, to have some… — Patricia Crisafulli Business Copy Share Image
