Expectations Quote by Laura Wasser
“In my first meeting with somebody, I kind of say, "What are your expectations?" And there are some people who say, "I just want to be fair," so then we have to qualify what that means. But when somebody comes in and says, "I just want to nail him. I just want to exact as much punishment as I possibly can." Well, that might be a case where I say, "We may not be the right firm for you."”
About This Quote
Source Interview: Legal Podcast, 2020
Clients seeking excessive punishment may not align with a firm's values or capabilities.
In simple terms: Extreme demands can misfit a firm.
Key Takeaway
Assess client goals before acceptance.
Themes
ethics
client management
law practice
Mood
cautious
professional
Type
advisory
philosophical
When to use this quote
- law firm intake
- client consultations
- case selection
Key Concepts
boundary setting
professional integrity
Questions to Reflect On
- How do you balance client desires with ethical practice?
- When should you decline a case?
A Different Perspective
Refusing can damage reputation if not handled delicately.
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