Trust Quote by Jossey-Bass
““No one seemed ready to offer an answer, so Kathryn quickly provided it for them. Just above absence of trust she wrote fear of conflict. “If we don’t trust one another, then we aren’t going to engage in open, constructive, ideological conflict. And we’ll just continue to preserve a sense of artificial””
About This Quote
Source Book: The Fearless Organization, 2018
When trust is lacking, fear of conflict emerges, preventing open, constructive dialogue and leading to artificial harmony.
In simple terms: Lack of trust creates fear of conflict, stifling honest discussion.
Key Takeaway
Build trust to enable healthy conflict.
Themes
trust
conflict
communication
culture
Mood
analytical
thoughtful
Type
leadership
organizational.
When to use this quote
- team meetings
- strategic planning
- feedback sessions
- change management
Key Concepts
organizational behavior
psychology
leadership
Questions to Reflect On
- How can you foster trust while encouraging dissent?
- What structures support constructive conflict?
A Different Perspective
Trust alone doesn't guarantee productive conflict; power dynamics matter.
