Lunch Quote by John M. Gottman
““In the midst of a bitter dispute, the husband or wife picks up a ringing telephone and is suddenly all smiles: “Oh, hi. Yes, it would be great to have lunch. No problem, Tuesday would be fine. Oh, I am so sorry to hear that you didn’t get the job. You must feel so disappointed,” and so on.””
About This Quote
Source Book: The Seven Principles for Making Marriage Work by John M. Gottman, 1999
Even during conflict, people can shift to kindness, using small gestures to ease tension.
In simple terms: Kindness can appear in arguments.
Use humor and empathy in disputes.
Themes
Mood
Type
When to use this quote
- marriage counseling
- team meetings
- customer service
- family gatherings
Key Concepts
Questions to Reflect On
- What small act can defuse a heated moment?
- How does humor affect conflict dynamics?
Kindness may be superficial if underlying issues remain.