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Administration Quote by John Kenneth Galbraith

“In public administration good sense would seem to require the public expectation be kept at the lowest possible level in order to minimize the eventual disappointment.” quote by John Kenneth Galbraith
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“In public administration good sense would seem to require the public expectation be kept at the lowest possible level in order to minimize the eventual disappointment.”

John Kenneth Galbraith

About This Quote

Source Book: The Affluent Society, 1958

Public officials should keep expectations low to avoid disappointment when policies fall short.

In simple terms: Low expectations protect against disillusionment.

Key Takeaway

Manage public expectations realistically.

Themes

politics public administration expectations disappointment

Mood

cautious analytical

Type

political philosophical

When to use this quote

  • Policy rollout
  • public communication
  • media relations
  • crisis management

Key Concepts

Governance theory public trust

Questions to Reflect On

  • How can leaders balance realism with inspiration?
  • What strategies maintain trust while setting realistic goals?
A Different Perspective

Over‑managing expectations can suppress ambition and innovation.

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