Administration Quote by John Kenneth Galbraith
“In public administration good sense would seem to require the public expectation be kept at the lowest possible level in order to minimize the eventual disappointment.”
About This Quote
Source Book: The Affluent Society, 1958
Public officials should keep expectations low to avoid disappointment when policies fall short.
In simple terms: Low expectations protect against disillusionment.
Manage public expectations realistically.
Themes
Mood
Type
When to use this quote
- Policy rollout
- public communication
- media relations
- crisis management
Key Concepts
Questions to Reflect On
- How can leaders balance realism with inspiration?
- What strategies maintain trust while setting realistic goals?
Over‑managing expectations can suppress ambition and innovation.