American express Quote by Joel Spolsky
““When you're designing for extremes with software, the three most important "extremes" to remember are: 1. Design for people who can't read. 2. Design for people who can't use a mouse. 3. Design for people who have such bad memories they would forget their own name if it weren't embossed on their American Express””
About This Quote
Design must consider extreme user limitations: illiteracy, lack of mouse, and severe memory loss, ensuring accessibility.
In simple terms: Design for the most challenged users.
Key Takeaway
Prioritize inclusive design.
Themes
accessibility
design
usability
Mood
practical
thoughtful
Type
guideline
inspirational
When to use this quote
- websites
- mobile apps
- public kiosks
Key Concepts
human‑centered design
inclusive tech
Questions to Reflect On
- Are you testing for these extremes?
- How can you simplify interfaces?
