Algorithm Quote by Jeremy Stoppelman
“Where folks like Google have fallen down is in just putting a little review box up, then closing their eyes and letting the algorithm take care of itself. Yelp is a technology company, but also a company that understands how people want to connect with one another.”
About This Quote
Source Interview: TechCrunch Disrupt, 2018
Relying solely on automated reviews ignores human connection; Yelp blends technology with social insight.
In simple terms: Automation alone is insufficient.
Balance tech with human judgment.
Themes
Mood
Type
When to use this quote
- product development
- customer service
- community building
Key Concepts
Questions to Reflect On
- How to integrate human feedback?
- What safeguards prevent blind automation?
Automation can miss nuance.