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Appeal Quote by Jenny Lawson

“One of the most important things I learned is forging a rapport with someone at your insurance company. Know their names. You'll eventually get someone who will tell you, "This is how you do an appeal. This is what you need to say in your letter. " You can also always go to the ER to get whatever…” quote by Jenny Lawson
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“One of the most important things I learned is forging a rapport with someone at your insurance company. Know their names. You'll eventually get someone who will tell you, "This is how you do an appeal. This is what you need to say in your letter. " You can also always go to the ER to get whatever you need to tide you over for a few days.”

Jenny Lawson

About This Quote

Source Book: Let's Pretend This Never Happened, Jenny Lawson, 2012

Building relationships with insurance staff can simplify claims and appeals

In simple terms: Knowing staff names helps navigate bureaucracy

Key Takeaway

Cultivate rapport with service providers

Themes

practicality advocacy preparedness

Mood

pragmatic reassuring

Type

advice personal narrative

When to use this quote

  • health emergencies
  • insurance disputes
  • medical billing
  • personal advocacy

Key Concepts

customer service insurance claims

Questions to Reflect On

  • What steps can you take to remember key contacts?
  • How can you prepare for unexpected medical costs?
A Different Perspective

Not all staff will be helpful; system may still be complex

3.8 out of 5 (7 ratings)

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