"If your customer base is aging with you,……" — Jeff Bezos
"If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young."
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Jeff Bezos
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173 Quotes by Jeff Bezos
Jeff Bezos has 173 quotes on this site.
A few more worth reading:
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I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business.…
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There are two kinds of companies, those that work to try to charge more and those that work to charge…
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A brand for a company is like a reputation for a person. You earn reputation by trying to do hard…
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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I don't want to use my creative energy on somebody else's user interface.
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I believe you have to be willing to be misunderstood if you're going to innovate.
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Real estate is the key cost of physical retailers. That's why there's the old saw: location, location, location.
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The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It…
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Life's too short to hang out with people who aren't resourceful.
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There'll always be serendipity involved in discovery.
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If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be…
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The common question that gets asked in business is, 'why?' That's a good question, but an equally valid question is,…
See all 173 quotes by Jeff Bezos »
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