Jeff Bezos Quotes

176 quotes in 1723 categories

• I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a…
• There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the…
• A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.
• If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
• I don't want to use my creative energy on somebody else's user interface.
• I believe you have to be willing to be misunderstood if you're going to innovate.
• Real estate is the key cost of physical retailers. That's why there's the old saw: location, location, location.
• The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
• Life's too short to hang out with people who aren't resourceful.
• There'll always be serendipity involved in discovery.
• If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.
• The common question that gets asked in business is, 'why?' That's a good question, but an equally valid question is, 'why not?'
• The thing that motivates me is a very common form of motivation. And that is, with other folks counting on me, it's so easy to…
• We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect…
• What consumerism really is, at its worst is getting people to buy things that don't actually improve their lives.
• The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out…
• Because, you know, resilience - if you think of it in terms of the Gold Rush, then you'd be pretty depressed right now because the…
• Amazon.com strives to be the e-commerce destination where consumers can find and discover anything they want to buy online.
• Ebooks had to happen.
• For people who are readers, reading is important to them.

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