Death Quote by Jean Teulé
““Alan! How many more times do I have to tell you? We do not say “see you soon” to customers when they leave our shop. We say “goodbye”, because they won’t be coming back, ever. When will you get that into your thick head?””
About This Quote
Source Novel: "The Little Girl Who Lives Down the Lane", 1976
Customer service should use honest farewells; saying “goodbye” acknowledges they may not return, avoiding false expectations.
In simple terms: Be truthful in partings.
Key Takeaway
Use honest language with customers.
Themes
communication
honesty
customer service
expectations
management
Mood
direct
serious
Type
business
practical
When to use this quote
- store closing
- call center scripts
- email sign‑offs
Key Concepts
service ethics
psychology of language
business etiquette
Questions to Reflect On
- When is a friendly farewell appropriate?
- How does honesty affect brand perception?
A Different Perspective
May seem harsh to some.
