Business growth Quote by Janna Cachola
““If we are not attracting, maintaining, or developing the new generation of workers we are also NOT attracting, not retaining and not growing the new generation of customers.””
About This Quote
Source Speech: Business Leadership Conference, 2023
Organizations must attract, retain, and develop younger workers to also attract and keep younger customers.
In simple terms: Hire and grow young staff to keep young customers.
Invest in youth talent and customer pipelines.
Themes
Mood
Type
When to use this quote
- recruiting
- employee training
- customer outreach
- strategic planning
Key Concepts
Questions to Reflect On
- How can companies align employee and customer generational needs?
- What policies best support young worker development?
If the workforce ages without renewal, the market will shrink.