Appropriate Quote by Jakob Nielsen
“The system should always keep users informed about what is going on, through appropriate feedback within reasonable time.”
About This Quote
Source Guideline: Usability Heuristics, 1995
Systems must give timely, appropriate feedback to keep users aware of ongoing processes.
In simple terms: Provide clear, prompt feedback.
Key Takeaway
Design interfaces with immediate status updates.
Themes
usability
communication
feedback
Mood
practical
instructional
Type
technical
design
When to use this quote
- software development
- customer support
- web navigation
Key Concepts
human‑computer interaction
design principles
Questions to Reflect On
- What feedback is essential versus optional?
- How can timing be optimized?
A Different Perspective
Feedback overload can overwhelm users.
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