Important Quote by Hetty
“Articles like these put the cnosuemr in the driver seat-very important.”
About This Quote
They emphasize giving the consumer control and importance in the process.
In simple terms: Put the consumer in charge.
Empower the consumer.
Themes
Mood
Type
When to use this quote
- product design
- advertising
- service delivery
Key Concepts
Questions to Reflect On
- How to balance consumer input with expertise?
- When does consumer control hinder innovation?
Overemphasis on consumer may ignore expert input.