““ Modeling Modeling is the process of watching how others act in certain situations, then copying their behavior. For example, if you are worried about the first impression you make, pay attention to how others present themselves. What traits give a good first impression? What do people say? How do confident people carry themselves? Also examine people who give a bad first impression and try to determine why. Imitate the actions that impressed you. With time, you will feel more comfortable with modeling and begin to own the traits you admire in others. Modeling works very well when you are in an unfamiliar situation. If you are not sure how to act, watching others will give you clues. Sam’s best friend’s father passed away and Sam attended the service. He had never been to a funeral before and felt very uncomfortable. As he stood in the receiving line, he felt anxious about what to say and how to act. He was terrified of saying the wrong thing and hurting his friend’s family. Sam stepped out of line and stood to the side for a moment. He observed what other people did as he breathed deeply and practiced relaxation techniques. After a few minutes, he figured out what to do and returned to the line. When he reached his friend’s mother, he gave her a hug and said, “I’m so sorry for your loss.” She hugged him back and thanked him for coming. Sam felt confident that he had acted appropriately. ””