Authority Quote by Harry Gordon Selfridge
“The boss drives people; the leader coaches them. The boss depends on authority; the leader on good will. The boss inspires fear; the leader inspires enthusiasm. The boss says I; The leader says WE. The boss fixes the blame for the breakdown; the leader fixes the breakdown. The boss says, GO; the leader says Lets GO!”
![“Treat [the customer] as guests when they come and when they go, whether or not they buy. Give them all that can be given fairly, on the principle that ‘to him that giveth shall be given’. Remember always that the recollection of quality remains long after the price is forgotten. Then your business…” quote by Harry Gordon Selfridge](https://sms4smile.com/quotes/img-quotes/521/harry-gordon-selfridge-34370_customers_treat-the-customer-as-guests-when-they-c_326104.jpg)
![“The rationale which accompanies that imposition of male authority euphemistically referred to as 'the battle of the sexes' bears a certain resemblance to the formulas of nations at war, where any heinousness is justified on the grounds that the enemy is either an inferior [part of the] species or…” quote by Kate Millett](https://sms4smile.com/quotes/img-quotes/895/kate-millett-7301_accompany_the-rationale-which-accompanies-that-imp_8896.jpg)