Able Quote by Francois-Henri Pinault

The only way to know how customers see your business is to look at it through their eyes

— Daniel R. Scoggin

How can any company know if its processes, products, people are safe? Only if everyone is watching and telling the truth. The first part…

— Margaret Heffernan

Jumping through any hoop or taking advantage of any desperate situation that comes up just to sell a product is harmful. It is.

— Trent Reznor

The most dangerous thing for a branded product is low interest.

— Dietrich Mateschitz

Would that be dangerous, to not look while being looked at?

— Helen Oyeyemi

Every business and every product has risks. You can't get around it.

— Lee Iacocca

For what we want to accomplish in the future, we have to be able to view everything from the eyes of the customer.

— Karen Katz

There is danger for the eye in seeing too clearly, danger for the ear in hearing too sharply and danger to the heart from…

— Zhuangzi

Most of our customers want something glamorous. They want to be looked at, but not for the wrong reasons.

— Jenny Packham

Watching how customers actually use a product provides much more reliable information than can be gleaned from a verbal interview or a focus group.

— Anonymous

I think it's much better to have your eyes open, but on the other hand, of course it can do harm if you tell…

— Freeman Dyson

I'm not an easy customer. My attention to detail could probably drive you mad. My eye still always goes toward the single flaw.

— L'Wren Scott