Hearing Quote by Donald Rumsfeld

Our success as consultants will depend upon the essential rightness of the advice we give and our capacity for convincing those in authority that…

— Andrew Thomas

Consultation is a good thing when people agree with you, and a waste of time when people don't agree with you

— Ken Livingstone

“Everything you do in customer development is centered around testing hypotheses.”

— Cindy Alvarez

“The Power of Listening Extends to Your Wallet. “Clients who feel genuinely heard and understood during a consultation are up to 70% more likely…

— Abhishek Singh

Test knowledge through experience, be prepared to make mistakes, and be persistent about it.

— Leonardo da Vinci

I'm not being evasive but I am saying I'm not a scientist and I'm not directly involved in the consultation however the science must…

— John Anderson

A consultant solves other people"s problems. I could never do that. I want to help other people solve their own problems.

— Charles Handy

Some people read business books looking for confirmation. I read them in search of disquiet. Confirmation is cheap, easy and ineffective. Restlessness and the…

— Seth Godin

Completely understand the customer by seeking an intense, complete and empathetic understanding.

— Michael J. Silverstein

Teachers assess to test; educators assess to assist learning.

— Dave Carter

We like to test things... no matter how good an idea sounds, test it first.

— Henry W. Bloch

I believe in the value of test screenings.

— David Nutter