Jumping to conclusions Quote by Daniel Goleman
““What typically escalates to conflict begins, as Vargo puts it, with “not communicating, making assumptions, and jumping to conclusions, sending a ‘hard’ message in ways that make it tough for people to hear what you’re saying.” Students””
About This Quote
Source Article: Conflict Resolution Strategies, 2019
Conflicts start when we fail to communicate, make assumptions, and jump to conclusions, delivering harsh messages that are hard to hear.
In simple terms: Miscommunication fuels conflict.
Key Takeaway
Communicate clearly, avoid assumptions.
Themes
communication
conflict
assumptions
Mood
practical
analytical
Type
business
self‑help
When to use this quote
- team meetings
- customer service
- family discussions
Key Concepts
emotional intelligence
psychology
Questions to Reflect On
- How can you ensure messages are heard kindly?
- What steps prevent assumptions?
A Different Perspective
People may resist honest dialogue.
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