Front Quote by Dan Schulman
“If you think about the under-30 generation, the millennial generation - GenTech, as I call them - they grew up with a screen in front of them. And so they think about everyday processes, like payments, differently than you and I do.”
About This Quote
Source Speech: World Economic Forum, 2018, on digital finance
He notes that Millennials, raised with screens, view everyday processes like payments differently, emphasizing a tech‑first mindset.
In simple terms: Millennials see digital services as natural and expect seamless tech integration.
Key Takeaway
Design user‑centric digital experiences.
Themes
technology
generational change
finance
innovation
Mood
optimistic
forward‑looking
analytical
Type
business
technological
When to use this quote
- banking apps
- online marketplaces
- financial education programs
Key Concepts
digital natives
behavioral economics
user experience design
Questions to Reflect On
- How can older generations adapt to digital expectations?
- What design principles bridge generational gaps?
A Different Perspective
Assuming all young people are tech‑savvy can overlook diversity.
