““First, take a genuine interest in other people. Genuine is the key word. Don’t fake it. Train yourself to actually become interested in other people’s lives. You yourself may be totally fascinating, but that doesn’t mean you’re the only one who’s totally fascinating. Show people you understand that. Second, remember that a person’s name is, to that person, the most important word in any language. Focus on remembering someone’s name as soon as you meet the person. Use the name in your conversation so that you don’t forget. Third, make the other person feel important—and do it sincerely. Once again, sincerity is the important thing. An ancient proverb says, “Wisdom is the power to learn something from everyone.” If you want to be wise, if you want to be unforgettable, if you want to be a class act, find the important thing that you can learn from only one person—the person you’re talking with right now. Fourth and last is a single-sentence principle: smile. What could be simpler? Smile. In fact, smile right now!””
