Eye contact Quote by Chip Heath
““Solutions-focused therapists believe that there are exceptions to every problem and that those exceptions, once identified, can be carefully analyzed, like the game film of a sporting event. Let’s replay that scene, where things were working for you. What was happening? How did you behave? Were you smiling? Did you make eye contact? And that analysis can point directly toward a solution that is, by definition, workable. After all, it worked before.””
About This Quote
Source Book: Switch by Chip Heath and Dan Heath, 2010
Therapists find past successes to uncover solutions, treating them like replaying a winning play.
In simple terms: Use past successes to solve current problems.
Identify and replicate past successes.
Themes
Mood
Type
When to use this quote
- counseling sessions
- coaching
- personal development
- team meetings
Key Concepts
Questions to Reflect On
- What past success can you replay now?
- How can you adapt a previous win to a new context?
May overlook new variables not present in past successes.