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Eye contact Quote by Chip Heath

“Solutions-focused therapists believe that there are exceptions to every problem and that those exceptions, once identified, can be carefully analyzed, like the game film of a sporting event. Let’s replay that scene, where things were working for you. What was happening? How did you behave? Were…” quote by Chip Heath
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““Solutions-focused therapists believe that there are exceptions to every problem and that those exceptions, once identified, can be carefully analyzed, like the game film of a sporting event. Let’s replay that scene, where things were working for you. What was happening? How did you behave? Were you smiling? Did you make eye contact? And that analysis can point directly toward a solution that is, by definition, workable. After all, it worked before.””

Chip Heath

About This Quote

Source Book: Switch by Chip Heath and Dan Heath, 2010

Therapists find past successes to uncover solutions, treating them like replaying a winning play.

In simple terms: Use past successes to solve current problems.

Key Takeaway

Identify and replicate past successes.

Themes

problem solving therapy success analysis

Mood

hopeful analytical

Type

practical inspirational

When to use this quote

  • counseling sessions
  • coaching
  • personal development
  • team meetings

Key Concepts

solution-focused therapy behavioral analysis

Questions to Reflect On

  • What past success can you replay now?
  • How can you adapt a previous win to a new context?
A Different Perspective

May overlook new variables not present in past successes.

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