Employees Customers Quotes by Tony Hsieh

More Quotes by Tony Hsieh

Tony Hsieh has 61 quotes on this site. A few more worth reading:

• Stop chasing the money and start chasing the passion.
• Zappos uses call center technology to track average call time per agent. But the goal isn't to reduce this average - it's…
• There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
• Whatever you are thinking, think bigger.
• Your culture is your brand.
• I'd rather spend money on things that improve the customer experience than on marketing.
• We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best…
• Have fun. The game is a lot more enjoyable when you're trying to do more than just make money.
• Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that…
• Whatever you're thinking, think bigger.
• Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
• For individuals, character is destiny. For organizations, culture is destiny.

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