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Customers Quotes by Howard Schultz
- Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect…
- Customers don't always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people bought was stale…
- The rules of engagement around building a brand have changed significantly over the past 10 to 15 years. Where companies at one time could spread…
- Customers must recognize that you stand for something.
- Customers have different need states and life experiences.
- The Starbucks customer and the Teavana customer are two very different customers, two different need states that are highly complimentary.
- We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers…
- Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most…
More Customers Quotes
- I design for real people. I think of our customers all the time. There is no virtue whatsoever in creating clothing or… — Giorgio Armani
- They will come to learn in the end, at their own expense, that it is better to endure competition for rich customers… — Frederic Bastiat
- We need to figure out a 'harvest system' to collect the produce that stores don't put out for customers to buy because… — Mario Batali
- The best plan now is to have as many bosses as possible. I call it boss diversity. If you work for a… — Scott Adams
- If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. — Jeff Bezos
- We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make… — Jeff Bezos
- I'm a big fan of all-you-can-eat plans, because they're simpler for customers. — Jeff Bezos
- There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or… — Jeff Bezos
- I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention… — Jeff Bezos
- The culture industry not so much adapts to the reactions of its customers as it counterfeits them. — Theodor Adorno
- I've sat in sushi bars, really fine ones, and I know how hard this guy worked, how proud he is. I know… — Anthony Bourdain
- Your ability to communicate is an important tool in your pursuit of your goals, whether it is with your family, your co-workers… — Les Brown