"Customers don't always know what they want. The……" — Howard Schultz
"Customers don't always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people bought was stale and they weren't enjoying it. Once they tasted ours and experienced what we call "the third place" ... a gathering place between home and work where they were treated with respect.. they found we were filling a need they didn't know they had."
—
Howard Schultz
★
★
★
★
★
0.0 avg (0 ratings)
186 Quotes by Howard Schultz
Howard Schultz has 186 quotes on this site.
A few more worth reading:
-
We would take something old and tired and common - coffee - and weave a sense of romance and community…
-
Our mission statement about treating people with respect and dignity is not just words but a creed we live by…
-
If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think…
-
I grew up in a working class family where there was no health insurance. I saw first hand the fracturing…
-
Hiring people is an art, not a science, and resumes can't tell you whether someone will fit into a company's…
-
We will never-and I mean never-turn our backs on our employees.
-
We want passion for our business.. workers who can interpret and execute our mission, who want to build a career,…
-
If you want to achieve widespread impact and lasting value, be bold.
-
In this ever-changing society, the most powerful and enduring brands are built from the heart.
-
I realize that idealism is out of sync with the cynicism of our age. Skepticism has come to be synonymous…
-
It's ironic that retailers and restaurants live or die on customer service, yet their employees have some of the lowest…
-
Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability…
See all 186 quotes by Howard Schultz »
More Always Know Quotes
This quote is filed under Always Know Quotes,
one of 266 quotes in that category. Here are a few more:
-
A lot of punk rock is not going to be in the mainstream. It's below the radar. The beauty of…
— Billie Joe Armstrong
-
The problem with leaderless uprisings taking over is that you don't always know what you get at the other end.…
— Chinua Achebe
-
If I'm in ya starting five you will never need a sub and I'm never looking down, so I always…
— Drake
-
I always know what's happening on the court. I see a situation occur, and I respond.
— Larry Bird
-
We don't always know what makes us happy. We know, instead, what we think SHOULD. We are baffled and confused…
— Julia Cameron
-
God, as I use the word, is another name for what is. I always know God's intention: It's exactly what…
— Byron Katie
-
The Mediterranean has the color of mackerel, changeable I mean. You don't always know if it is green or violet,…
— Vincent Van Gogh
-
I like dogs better [than people]. They give you unconditional love. They either lick your face or bite you, but…
— Greg Louganis
-
I always know a lie when I hear it, and the effect it has on me is no good at…
— William Saroyan
-
How do we know if our practice is a real practice? Only by one thing: more and more, we just…
— Joko Beck
-
You should always know when you're shifting gears in life. You should leave your era; it should never leave you.
— Leontyne Price
-
He will always know as we know now that in the heat of battle he did not fail when mateship…
— Julia Gillard
See all 266 Always Know Quotes »