Howard Schultz Quotes

186 quotes in 2080 categories

• We would take something old and tired and common - coffee - and weave a sense of romance and community around it. We would rediscover…
• Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect…
• Customers don't always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people bought was stale…
• If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
• I grew up in a working class family where there was no health insurance. I saw first hand the fracturing of the American dream and…
• Hiring people is an art, not a science, and resumes can't tell you whether someone will fit into a company's culture.
• We will never-and I mean never-turn our backs on our employees.
• We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary…
• If you want to achieve widespread impact and lasting value, be bold.
• In this ever-changing society, the most powerful and enduring brands are built from the heart.
• I realize that idealism is out of sync with the cynicism of our age. Skepticism has come to be synonymous with sophistication, and glibness is…
• It's ironic that retailers and restaurants live or die on customer service, yet their employees have some of the lowest pay and worst benefits of…
• Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
• Always challenge the old ways.
• There are moments in our lives when we summon the courage to make choices that go against reason, against common sense and the wise counsel…
• But when you really believe-in yourself, in your dream-you just have to do everything you possibly can to take control and make your vision a…
• It's one thing to dream, but when the moment is right, you've got to be willing to leave what's familiar and go out to find…
• Every step of the way, I made a point to underpromise and overdeliver. In the long run, that's the only way to ensure security in…
• Whatever you do, don't play it safe. Don't do things the way they've always been done. Don't try to fit the system. If you do…
• Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker,…

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