Quote by Brian Christian

Customers want to explore. But they need to have easy access to items they choose to use all the time. The historic trade-off between…

— Doug McMillon

“RETAILERS KNOW THEIR shelfspace is a valuable resource. But this is a recent discovery; in the past, they gave it away, then they thought…

— Greg Thain

It's core to Amazon's culture that we want to innovate and think big, and it's great to be at a place like that.

— Roy Price

Amazon has done something for all of retail, which is resetting the customer expectations about how quickly and easily you can get things.

— Mary Dillon

The Internet rewards scale; by trading higher up-front costs for lower marginal cost, market leaders can invest in better technology and service. As a…

— John Katzman

At Amazon, we are very careful about what big strategic bets we place, but the ones we make, we keep iterating until we find…

— Andy Jassy

I think Amazon is the preeminent pioneer in building a new way of doing commerce: personalized, database-driven commerce, where the big value is not…

— Andy Grove

Simply because Amazon decides to pursue a market segment doesn't mean the customers are going to spend their money there, and so it means…

— Andy Jassy

The 'Main Street' retailers ... see customers come to the store to locate items ... only to leave and order the items over the…

— John McCain

“A store specialising in fresh perishable items that the shopper cannot stock up on at home will generate more frequent visits and a higher…

— Greg Thain

“To a greater extent than before, the retailer has to use skill and judgement to allocate scarce shelfspace.”

— Greg Thain

I don't think we yet know - because it's probably not big enough - what exactly Amazon does to our cities, but whatever it…

— Brad Stone