Bad news Quote by Beth Reinke
““The next time you run into a difficult person, try making an excuse for her behavior. Maybe she's not feeling well. Maybe she got some bad news today. Maybe her earthworm got squished. Feeling empathy for a thorny person can soften our hearts and generate the compassion we need to offer a smile or a word of encouragement. Make an excuse, feel empathy, reach out with kindness””
About This Quote
When encountering a difficult person, imagine plausible reasons for their behavior to foster empathy and kindness.
In simple terms: Give excuses to feel empathy for tough people.
Excuse, empathize, be kind.
Themes
Mood
Type
When to use this quote
- customer service
- family conflict
- team dynamics
- social media interactions
Key Concepts
Questions to Reflect On
- What excuse could you give without enabling?
- How to balance empathy with boundaries?
Excuses may enable harmful behavior.