Best Tony Hsieh Quotes
- Envision, create, and believe in your own universe, and the universe will form around you. Believe
- To WOW, you must differentiate yourself, which means do something a little unconventional and innovative. You must do something that’s above and beyond what’s expected.… Beyond
- Branding Through Customer Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our… Advertising
- Hopefully 10 years from now people won't even realize we started out selling shoes. They will just think about Zappos as a place to get… Best
- I believe that there's something interesting about anyone and everyone - you just have to figure out what that something is. Anyone
- Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it's not what you say or… Any
- The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground… Bored
- I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money… All
- Zappos is a customer service company that just happens to sell shoes. Company
- The best businesses are really ones that can combine passion, profits, and purpose. Best
- A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn… Amenities
- For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments. Environment
- Help shape the stories that people are telling about you. Help
- Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy. Actually Pretty
- Instead of getting an iPad, I now use my iPhone with a giant magnifying glass attached to my face. Attached
- A great brand is a story that never stops unfolding. Brand
- To never forget that the most important thing in life is the quality of life we lead. Entrepreneur
- If there are too many competitors, even if you're the best it's a lot harder to win. Best
- Learn by doing. Theory is nice, but nothing replaces actual experience. Actual
- Twitter is like hugging. Just because it's hard to measure the return on investment doesn't mean there isn't value there. Hard
- Studies find top 3 most stressful moments in people's lives: death, divorce, and properly pronouncing "Worcestershire sauce." Death
- Most companies are very quick to hire and slow to fire, when really it should be the other way around. Companies
- Get the culture right, and everything else just falls into place. Culture
- SEO expertise is a core need for today's online businesses. Businesses
- The biggest (and hardest) lesson I've learned in life is that the external world is just a reflection of the world within. Biggest