Forcing your employees to follow required steps only prevents customer dissatisfaction. If your goal is truly to satisfy, to create advocates, then… — Marcus Buckingham Advice Copy Share Image
Women have lives that become increasingly empty. They're doing more and feeling less. — Marcus Buckingham Empty Copy Share Image
The difference between a pebble and a mountain lies in whom you ask to move it. — Marcus Buckingham Differences Copy Share Image
Passion isn't something that lives way up in the sky, in abstract dreams and hopes. It lives at ground level, in the… — Marcus Buckingham Abstract Copy Share Image
The opposite of a leader isn't a follower. The opposite of a leader is a pessimist. — Marcus Buckingham Followers Copy Share Image
If the manager really is the problem, try to get reassigned elsewhere in the organization or start looking for one in which… — Marcus Buckingham Elsewhere Copy Share Image
“Simply put, this is one insight we heard echoed by tens of thousands of great managers: People don't change that much. Don't… — Marcus Buckingham Great man Copy Share Image
CEOs the world over are fond of pointing to their workforce and saying "Our people are our greatest asset." And yet today,… — Marcus Buckingham Assets Copy Share Image
The true genius of a great manager is his or her ability to individualize. A great manager is one who understands how… — Marcus Buckingham Ability Copy Share Image
As with all catalysts, the manager's function is to speed up the reaction between two substances, thus creating the desired end product.… — Marcus Buckingham Business Copy Share Image
Convey your passion and link your strengths to measurable results. Employers and interviewers love concrete data. — Marcus Buckingham Concrete Copy Share Image
A note of caution: We can never achieve goals that envy sets for us. Looking at your friends and wishing you had… — Marcus Buckingham Achieve Copy Share Image
The best way to find out whether you're on the right path? Stop looking at the path. — Marcus Buckingham Best way Copy Share Image
“the only truth is your own. The world you see is seen by you alone. What entices you and what repels you,… — Marcus Buckingham Truth Copy Share Image
We all want the chance to express the very best of ourselves and to be challenged to keep reaching for more. Our… — Marcus Buckingham Chance Copy Share Image
Remember, what you focus on expands; results follow focus. — Marcus Buckingham Focus Copy Share Image
