“It’s brutally hard to tell people when they are screwing up. You don’t want to hurt anyone’s feelings; that’s because you’re not… — Kim Malone Scott Fitness Copy Share Image
“When an argument is about an issue, keep it about the issue. Personalizing unnecessarily will only make the issue harder to resolve.… — Kim Malone Scott Copy Share Image
“Some professionals say you need to have a praise-to-criticism ratio of 3:1, 5:1, or even 7:1. Others advocate the “feedback sandwich”—opening and… — Kim Malone Scott Copy Share Image
