“Effective communication is shaped by human nature and is subject to the complexities, inconsistencies, and particularities which characterize human behavior. Since communication… — Helio Fred Garcia Communication Copy Share Image
“It is essential that we understand the audience on its own terms. We should not assume that every audience thinks as we… — Helio Fred Garcia Goals Copy Share Image
“All communications are based upon either taking the initiative or reacting in response to the audience, adversaries, or the environment. By taking… — Helio Fred Garcia Communication Copy Share Image
“Not all words are created equal. Different words have different impacts. And because communication is a process of mutual adaptation, of move… — Helio Fred Garcia Communication Copy Share Image
“Effective communication focuses on the audience’s worldview. We should try to “get inside” the audience’s though processes and see the audience as… — Helio Fred Garcia Communication Copy Share Image
“One of the burdens of leadership is to have a very high tolerance for repetition.” — Helio Fred Garcia Leadership Copy Share Image
“Speed matters, especially in controversial situations. The longer it takes to fulfill legitimate stakeholder expectations, the harder it is to win, maintain,… — Helio Fred Garcia Trust Copy Share Image
“Because all effective communication is goal-oriented, intended to change something, an effective leader or leadership team focuses on what it wants stakeholders… — Helio Fred Garcia Communication Copy Share Image
“If we are to move people, we need to meet them where they are, but that means knowing where they are and… — Helio Fred Garcia Copy Share Image
“Because communication is about human connection, the human dimension is central to communicating. It is the human dimension that makes communication possible.… — Helio Fred Garcia Communication Copy Share Image
“Communication sets expectations; actions deliver on or shatter those expectations.” — Helio Fred Garcia Communication Copy Share Image
“Communication isn't about telling our story. That's undisciplined, self-indulgent, and often illusory. The power of communication is getting audiences to listen--and to… — Helio Fred Garcia Communication Copy Share Image
“Trust is the natural consequence of promises fulfilled, of predictions that come true, and of values lived.” — Helio Fred Garcia Nature Copy Share Image
“One of the burdens of leadership is to say things that are uncomfortable.” — Helio Fred Garcia Leadership Copy Share Image
“Communication is the continuation of business by other means. The business objective (or in the case of government or not-for-profit, the organizational… — Helio Fred Garcia Business Copy Share Image
“Communiation has power. But as with any form of power, it needs to be harnessed effectively or it can all too often… — Helio Fred Garcia Communication Copy Share Image
“Words matter. Words shape worldviews. Words provoke action and reaction, which in turn provoke more words. Getting the words right is critically… — Helio Fred Garcia Action and reaction Copy Share Image
“One reason some leaders misunderstand communication is that they think they're already good at it. They've been speaking since before they were… — Helio Fred Garcia Big deal Copy Share Image
