““In fact, when you're trying to change, it is sometimes preferable not to rely so much on your experience. In today's world of change, that experience is almost a negative. Why? Because experience can tie you to the past. Experience ties you to old ways of doing things and old ways of thinking that for today may no longer be nearly as effective. For more effective change, you need flexibility--a willingness to listen more to others than to yourself and to try new things rather than repeat what you've always done.””
