Air traffic control Quote by Amy C. Edmondson
““Sullenberger later wrote about [air traffic controller] Harten, "his words let me know that he understood that these hard choices were mine to make, and it wasn't going to help if he tried to dictate a plan to me.””
About This Quote
Source Book: The Fearless Organization by Amy C. Edmondson, 2018
A leader should trust the expertise of their team, but not impose rigid plans that undermine autonomy.
In simple terms: Leaders must balance guidance with freedom.
Empower teams to decide.
Themes
Mood
Type
When to use this quote
- project management
- airline operations
- team meetings
Key Concepts
Questions to Reflect On
- How do you know when to intervene?
- When does guidance become control?
Over‑guidance can stifle creativity and ownership.