Kindness Quote by Al Neuharth
“Be as nice as possible and as nasty as necessary.”
About This Quote
Source Speech: Editorial on Thomas, New York Times, 1975
Advocates balancing kindness with firmness when needed to protect principles or outcomes.
In simple terms: Be kind but firm when required.
Apply compassion, then enforce boundaries.
Themes
Mood
Type
When to use this quote
- team meetings
- customer service
- negotiations
- conflict resolution
Key Concepts
Questions to Reflect On
- When have you needed to be firm?
- How do you maintain respect while being strict?
Overemphasis on niceness can undermine authority.